Shipping policy

Shipping Policy

Effective Date: October 9, 2026

Thank you for visiting and shopping at vaxlov.com. The following terms and conditions constitute our Shipping Policy.

1. Order Processing Time

  • All orders are processed within 1 to 3 business days (excluding weekends and major holidays) after receiving your order confirmation email.

  • You will receive a secondary notification when your order has shipped.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.


     

2. Shipping Rates & Delivery Estimates


Shipping charges for your order will be calculated and displayed at checkout.


 

Shipping Method Estimated Delivery Time Cost
Standard Shipping 3–7 business days $5.99 (Free on orders over $50)
Expedited Shipping 2–3 business days $12.99
Overnight Shipping 1 business day $24.99

Delivery delays can occasionally occur due to carrier issues, weather events, or peak holiday seasons.

3. Order Tracking

Once your order has shipped, you will receive an email containing a tracking number. The tracking information will typically update within 24 to 48 hours.

If you have not received your tracking number within 4 days of placing your order, please contact us at support@vaxlov.com with your name and order number.

4. P.O. Boxes and APO/FPO Addresses

vaxlov.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Shipments to P.O. Boxes or military addresses may require additional processing time and are limited to Standard Shipping.

5. International Shipping

We currently offer international shipping to select countries.

  • Delivery Time: International orders typically take between 7 to 21 business days to arrive, depending on destination and customs clearance.

  • Customs, Duties, and Taxes: vaxlov.com is not responsible for any customs duties, tariffs, or import taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

6. Damages, Lost Packages, and Issues

  • Damaged Items: If you received your order damaged, vaxlov is not responsible or liable.

  • Lost or Stolen Packages: vaxlov.com is not liable for products lost or stolen after the carrier confirms successful delivery to the shipping address provided. Please ensure your delivery location is secure or contact the shipping carrier directly to file a claim